By Jack Chavez, Staff Writer

Berlin Mayor Zack Tyndall

The Town of Berlin is looking into recently shoddy Verizon mobile phone reception that has hindered town employees’ abilities to communicate.

“Verizon has had a substantial drop in service in the municipal limits,” Mayor Zack Tyndall said. “There have been a lot of people impacted. I’ve been in discussion with their government affairs person to figure out an improvement in service.”

Tyndall added that they’re just trying to make the wireless network behemoth aware of the issue.

The Town of Berlin operates on cell phone communication, Tyndall added, and many staff members use Verizon.

One of the main issues has been dropped calls when someone isn’t on WIFI, he said.

“It does have an impact on the work we’re doing,” Tyndall said. “It’s anything from, I may have a good spot or a bad spot — bad spots are much, much worse than good spots. The reason I choose Verizon is that their coverage is very good around our area. Reliability has never been a problem with Verizon.”

A representative for Verizon could not be reached for this story.

This story appears in the print version of the Bayside Gazette on July 14, 2022.